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Frequently Asked Questions 

 

Q. Can Dynasty Luxe Hair be dyed?

Bundles can be bleached, rinsed and dyed in different shades and hues.

We HIGHLY recommend that this be done by a licensed professional.​​​​​​​​​​​​

Q. How long does Dynasty Luxe hair bundles last?

With proper care and maintenance, Dynasty Luxe extensions can be reused and reinstalled up to 2 years.​​​​​​​

Please follow care instructions included with your order.

Q. What is the return/exchange policy?

                All sales are FINAL.​​​​​​​ There are no refunds or exchanges                  

Q. How long does it take for me to receive my order after it has been placed?

Please allow 7-10 business days for orders to be processed and shipped.

Please be advised there may be shipping delays.​ No shipping outside the USA at this time. ​​​​​​​​​​​​

Q. How long after I place my order will I receive a tracking number?

You will receive a tracking number within 3-5 business days (excluding weekends and holidays) after your purchase. Tracking numbers will be sent to the email address provided at the time your order was placed.

All Packages are shipped via FEDEX. If your tracking number does not provide any tracking updates within 72 hours after you've been sent tracking information, please contact us at dlkollection@gmail.com and include First/Last name and order/tracking number.​​​​​​​

Q. Does the hair shed?

VERY MINIMUM shedding meaning (hair will be not have a noticeable or drastic decrease in its density or volume. 

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